Evaluation of Patient satisfaction level and its Predictor with Pre-Operative Anesthesia Careat Ali Fatima Hospital, Lahore

Authors

  • Muhammad Ajmal Shahbaz , Muhammad Abdullah, Muhammad Rizwan, Fahad Tanveer , Nida Amin The University Of Faisalabad, Pakistan Author

Abstract

BACKGROUND AND OBJECTIVES: Patient satisfaction in preoperative anesthesia is crucial for assessing healthcare
quality. Preoperative anesthesia evaluations are pivotal in tailoring anesthetic plans to individual patients, thereby
improving safety, reducing complications, and alleviating preoperative anxiety. This study aims to evaluate satisfaction
levels and identify predictors to improve anesthesia care. Assess patient satisfaction and identify areas for
improvement in preoperative anesthesia care.
METHODOLOGY: A cross-sectional study at Ali Fatima Teaching Hospital, Lahore, included 380 patients aged
18-60 undergoing various surgeries. Data on demographics, anesthesia type, satisfaction, and outcomes were
analyzed using SPSS version 25.
RESULTS: Overall satisfaction was high, with regional anesthesia (75%), spinal anesthesia (73.7%), and general
anesthesia (69.4%). Pain control satisfaction was highest with spinal (85.6%) and general anesthesia (81.3%)
compared to regional anesthesia (25%). Communication and pain management were identified as areas needing
improvement.
CONCLUSION: Preoperative anesthesia care was generally satisfactory, but enhancing communication and pain
management, particularly for regional anesthesia, could further improve patient experiences.

KEYWORDS: Patient satisfaction, preoperative anesthesia, anesthesia types, communication, pain management

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Published

2024-03-30

How to Cite

Evaluation of Patient satisfaction level and its Predictor with Pre-Operative Anesthesia Careat Ali Fatima Hospital, Lahore. (2024). International Journal of Healthcare Professions, 1(1), 3-7. https://ijhp.giu.edu.pk/index.php/ijhp/article/view/6